Margareta Karlsson, Azar Hedemalm, Ingela Berggren
Journal of Health Visiting, Vol. 5, Iss. 9, 20 Sep 2017, pp 454 - 460

Communicating with immigrants in primary care can be a
challenge for nurses who must assess language proficiency
and decide whether to use an interpreter. The aim of this
study was to examine primary care nurses' experiences of
assessment and decision-making in relation to the use of
interpreters. A qualitative inductive research design was
chosen and nurses with experience of professional interpreters
were recruited for focus group interviews. The study results
showed that primary care nurses respected immigrants
as human beings and recognised their right to decline an
interpreter in sensitive situations. The purpose of primary care
nurses' experiences of assessment and decision-making in
relation to the use of interpreters was ensuring patient safety,
the importance of reciprocal information and respect for
patient autonomy.

Return to article listing

To view this article


Existing users sign in Personal subscription